My Cube arrived this afternoon and I quickly opened it, set it up and began testing it.
I videotaped the process just as it played out. I'll be putting that video up this evening.
I had hoped that I could just insert the cartridge and start printing. That was not to be the case. However, the issue I ran into is common to ALL 3D printers and is an easy thing to address.
As it came out of the box, the gap between the extrusion head and the print bed was probably more than 1mm. That is far too large for prints to work correctly. At that distance, the extruded plastic will curl as it comes into contact with the bed and if you see that, then you know you have the same issue with your Cube.
First, this does NOT mean your printer is defective. It is simply a normal adjustment common to all 3D printers. So, don't panic. The fix is simple.
1) Choose Set-up on the display screen.
2) Press the right arrow until you see the Gap Adjustment selection. Select it.
3) When this option is selected the bed should raise until it is just under the extrusion head.
4) There are two arrows. One is to raise the bed and the other lowers it. Raise the bed until it is about .25mm from the extrusion head. You can use an index card or business card to gauge the gap. Make sure the head is close to the bed; but, not touching it. Having the head scrape the bed is NOT a good thing. So, make sure there is a gap between the two.
5) Once you have set the gap, press the check mark to accept that setting. The bed should be at the proper height.
In talking with the 3D Systems support, I was told that simply using a piece of ordinary printer paper as your gauge will work. Set the head so that you can feel some drag; but, the paper still slides easily. Again, make sure that the head cannot touch the print bed.